|
The Value and Benefits of Managed Services for Your Business
“By proactively monitoring and maintaining your systems, an MSP can help you avoid many technology problems in the first place.” (McCabe, 2009)
Implementing Managed Services solution from NetOpSys can help to drive and grow your business through the following values that Managed Services achieves:
 Return on InvestmentAs there are no large up front capital costs associated with setting up Managed Services, this helps to conserve your capital for other resources to grow your business. As the cost of Managed Services is variable the cost of adding new users and applications becomes variable. The benefits afforded to you include:
- Fixed monthly costs
- Variable costs as your business grows
Less expensive than employing in house IT expertise
Increased Time & Productivity
As the Managed Service Provider (MSP) assumes the responsibility of your daily IT support requirements and maintains your business server to guarantee its performance and uptime, this helps to increase your business time and productivity. You as a business owner are not placing your valuable time and resources to maintain your IT resources. The benefits afforded to you include:
-
A completely managed service
-
Includes administration of your IT infrastructure
-
You have a single point of contact
-
The MSP will run diagnostics and maintenance out-of-hours thereby minimising downtime during business hours
-
Your IT infrastructure is remotely monitored
Centralised Control & Management 
The MSP will monitor your IT infrastructure and proactively respond to issues, in most cases this is undertaken covertly resulting in little or no impact on your network performance. With this centralised control and management the overall impact increases efficiency and health of your IT infrastructure. The benefits to you include:
Core Business Activities
At the end of the day you as a business owner know that Time=Money. The responsibility of the MSP is to adapt and meet the increased demands as your business grows, in turn this allows you to focus your time and efforts on your core business activities.
A fixed monthly charge allows for predictable monthly budgets relating to your IT infrastructure requirements. You are no longer burdened with the responsibility of spending unknowing costs of maintaining your technology.
Proactive versus Reactive Support
There are two methods of IT Support available to all businesses Proactive or Reactive. It is like taking out a policy to protect you against loss, Proactive being akin to an Assured policy and Reactive being an Insured policy.
As a Managed Service Provider, NetOpSys favours the Proactive method. This method protects your business from Loss at the Root Cause by monitoring Events before the Loss occurs. Whereas, the Reactive method starts at the point of the Loss to determine what the Root Cause is. Thereby, this inevitably means that you end up spending more towards the resolution.
For a detailed explanation of Proactive versus Reactive Support click here. | 
